Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to:

• Remember your preferences and settings
• Recognize you when you return to the site
• Analyze how you use the site
• Deliver personalized content and advertising
• Improve site performance and user experience

Cookies can be “session cookies” (deleted when you close your browser) or “persistent cookies” (remain on your device until they expire or you delete them).

2. Types of Cookies We Use

Box4Grow uses the following categories of cookies on our Site:

2.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the Site to function properly and cannot be disabled. They enable core functionality such as:

• Security and authentication
• Form submission and data validation
• Load balancing and site performance
• Remember your cookie consent preferences

You cannot opt out of these cookies. Without these cookies, essential services like contact forms and secure pages would not work.

2.2 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Site by collecting and reporting information anonymously. We use this data to improve our Site’s functionality and user experience.

Analytics services we use:

• Google Analytics: Tracks website traffic, user behavior, page views, bounce rates, and navigation patterns. Google Analytics uses both first-party and third-party cookies.
• Google Tag Manager: Manages and deploys marketing tags and tracking pixels without modifying site code.

Data collected includes:

• Pages visited and time spent on each page
• Referring websites and search terms
• Browser type, device type, and operating system
• Geographic location (city/state level, not precise location)
• User journey and navigation paths

You can opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

2.3 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They remember that you have visited our Site and share this information with advertising networks.

Marketing platforms we use:

• Google Ads (formerly AdWords): Tracks conversions, measures ad performance, and delivers targeted advertising based on your interests and browsing behavior.
• Google Remarketing Tags: Shows Box4Grow ads to people who have previously visited our Site when they browse other websites in the Google Display Network.
• Facebook Pixel: Tracks conversions from Facebook ads, builds targeted audiences for advertising, and measures the effectiveness of our Facebook marketing campaigns.
• LinkedIn Insight Tag: Tracks conversions from LinkedIn ads, enables retargeting, and provides demographic insights about our website visitors.
• Custom Marketing Tags: We may deploy additional marketing and conversion tracking tags through Google Tag Manager for campaign-specific tracking and optimization.

These cookies allow us to:

• Show you relevant ads on Google, Facebook, LinkedIn, and other platforms
• Measure which ads bring visitors to our Site
• Track form submissions and quote requests from ad campaigns
• Exclude existing customers from seeing certain ads (frequency capping)
• Build lookalike audiences based on our customer base
• Personalize ad messaging based on pages you viewed

2.4 Functional Cookies

These cookies enable enhanced functionality and personalization, such as:

• Remembering your language and region preferences
• Saving items in your quote request or calculator
• Maintaining chat session continuity if you use our live chat
• Personalizing content based on your location

These cookies improve your user experience but are not essential for the Site to function. You can disable them through your browser settings.

3. Third-Party Cookies

In addition to our own cookies, we use third-party services that may set cookies on your device when you visit our Site:

3.1 Google Services

• Google Analytics: _ga, _gid, _gat cookies for traffic analysis
• Google Ads: IDE, DSID, FLC cookies for conversion tracking and remarketing
• Google Tag Manager: Manages deployment of other tracking tags
• DoubleClick: Serves targeted ads across the Google Display Network

Google Privacy Policy: https://policies.google.com/privacy

3.2 Facebook (Meta)

• Facebook Pixel: _fbp, fr cookies for ad delivery and measurement

Facebook Cookie Policy: https://www.facebook.com/policies/cookies

3.3 LinkedIn

• LinkedIn Insight Tag: li_sugr, UserMatchHistory, bcookie for B2B ad targeting

LinkedIn Cookie Policy: https://www.linkedin.com/legal/cookie-policy

3.4 Other Third-Party Services

We may use additional third-party services that set cookies, including:

• CRM platforms (for lead management)
• Live chat widgets (for customer support)
• Video hosting platforms (for product demonstrations)
• Email marketing platforms (for newsletter tracking)

These third parties have their own privacy policies and cookie policies. We do not control these third-party cookies and recommend reviewing their policies directly.

4. How We Use Cookie Data

We use information collected through cookies for the following purposes:

4.1 Site Performance and Optimization

• Monitor site uptime and load times
• Identify and fix technical errors
• Test new features and page layouts (A/B testing)
• Improve navigation and user experience

4.2 Analytics and Insights

• Understand which pages are most popular
• Analyze user behavior and journey paths
• Identify which marketing channels drive the most traffic
• Calculate conversion rates and ROI for marketing campaigns
• Generate reports on website performance

4.3 Marketing and Advertising

• Deliver targeted ads to potential customers
• Show relevant ads based on pages you’ve viewed
• Retarget visitors who didn’t complete a quote request
• Measure which ads lead to conversions (sales, leads, consultations)
• Build custom audiences for social media advertising
• Exclude existing customers from acquisition campaigns

4.4 Personalization

• Show content relevant to your location (state-specific information)
• Remember your preferences (language, units of measurement)
• Customize product recommendations based on browsing history
• Display pricing estimates based on your project specifications

5. Data Retention and Storage

5.1 Cookie Expiration

Different cookies have different expiration periods:

• Session Cookies: Deleted when you close your browser
• Short-term Cookies: Expire after hours or days (e.g., 24 hours, 7 days)
• Long-term Cookies: Expire after months or years (e.g., Google Analytics: 2 years, Facebook Pixel: 90 days)

5.2 Data Storage Location

Cookie data may be stored and processed in:

• United States (primary data centers)
• Other countries where our third-party service providers operate

By using our Site, you consent to the transfer and processing of cookie data in these locations.

5.3 Google Analytics Data Retention

We have configured Google Analytics to retain user and event data for 26 months. After this period, the data is automatically deleted.

6. How to Manage and Delete Cookies

6.1 Browser Settings

You can control and delete cookies through your browser settings. Most browsers allow you to:

• Block all cookies
• Block third-party cookies only
• Delete cookies after each browsing session
• View which cookies are stored on your device
• Set exceptions for specific websites

How to manage cookies in popular browsers:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Note: Disabling cookies may affect the functionality of our Site and other websites you visit.

6.2 Opt-Out Tools

You can opt out of specific tracking services:

Google Analytics Opt-Out:

• Install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Google Ads Personalization:

• Manage your Google Ads settings: https://adssettings.google.com
• Opt out of personalized ads: https://optout.aboutads.info

Facebook Ad Preferences:

• Manage your Facebook ad preferences: https://www.facebook.com/ads/preferences

LinkedIn Ad Preferences:

• Manage your LinkedIn ad preferences: https://www.linkedin.com/psettings/advertising

6.3 Do Not Track (DNT)

Some browsers have a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.

Our Site does not currently respond to DNT signals. We will update this policy if we implement DNT response in the future.

6.4 Mobile Device Settings

Mobile devices have settings to limit ad tracking:

• iOS: Settings → Privacy → Advertising → Limit Ad Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

7. Your Privacy Rights

Depending on your location, you may have specific rights regarding cookies and tracking:

7.1 European Union (GDPR)

If you are located in the EU, you have the right to:

• Consent to or refuse non-essential cookies
• Withdraw consent at any time
• Access data collected through cookies
• Request deletion of cookie data

7.2 California (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected through cookies
• Opt out of the “sale” of personal information (including cookie data shared with advertisers)
• Request deletion of personal information collected through cookies

7.3 Other U.S. States

States including Virginia, Colorado, Connecticut, and Utah have enacted privacy laws that provide similar rights to CCPA.

To exercise your privacy rights, contact us at info@box4grow.com.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 21. We do not knowingly collect information from minors through cookies or any other means.

If you believe we have inadvertently collected information from someone under 21, please contact us immediately at info@box4grow.com so we can delete the information.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

• Our cookie usage practices
• Applicable laws and regulations
• New technologies and tracking methods
• Third-party services we use

We will notify you of any material changes by:

• Updating the “Last Updated” date at the top of this page
• Posting a notice on our homepage
• Sending you an email notification (for significant changes)

Your continued use of our Site after changes to this Cookie Policy constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

11. Related Policies

For more information about how we collect, use, and protect your personal information, please review:

• Privacy Policy: https://box4grow.com/privacy-policy/
• Terms of Service: https://box4grow.com/terms-of-service/